This Privacy Policy informs you about our privacy practices and the principles of personal data processing regarding the website fitrave.lv (hereinafter – the Website) and the services provided. The data controller is Vjačeslavs Tēviņš, registration No. 29129012950. For any questions related to data processing, please contact us at fitravelatvia@gmail.com.

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1. What Information Do We Collect?

We collect personal data that you voluntarily provide when making a purchase or communicating with us:

• When placing an order: name, surname, email address, and phone number.

• During the event: photographs and video recordings (in accordance with the public nature of the event and the Terms of Service).

• Communication: any information you provide in emails or messages.

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2. How Do We Use Your Personal Data?

We use your data to:

• process your ticket purchases and deliver them via email;

• provide customer support and event-related information;

• prevent fraudulent activities during the payment process;

• conduct Fitrave marketing activities (using photos/videos from events);

• send newsletters, provided you have opted in to receive them.

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3. Data Disclosure to Third Parties

We do not transfer your data to third parties, except when necessary to provide the service:

• Payment Processing: Data required for payments is transferred to the payment platform Stripe. We do not see or store your credit/debit card information.

• Legal Requirements: To government authorities upon official request as required by law.

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4. How Do We Protect Personal Data?

We use modern technical measures to ensure data security. Payment security is guaranteed by Stripe’s certified systems. Your data is accessible only to the Website administrator to ensure order fulfillment.

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5. Data Retention Period

We store personal data for as long as necessary to provide the service or as required by the legislation of the Republic of Latvia (e.g., for accounting and tax documentation purposes).

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6. Cookies

The Website uses cookies to ensure its functionality:

• Functional: Necessary for the shopping cart and Website operation.

• Analytical (Google Analytics): Helps us understand visitor traffic and improve the Website.

• Marketing (e.g., Facebook Pixel): Helps show you more relevant advertisements on social media.

You can restrict or block cookies in your browser settings.

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7. Your Rights

Under the EU GDPR, you have the following rights:

• The right to access your data and receive a copy.

• The right to rectify incorrect data.

• The right to request data erasure ("the right to be forgotten"), provided it does not conflict with legal obligations.

• The right to withdraw consent for marketing communications.

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To exercise your rights, please contact us at fitravelatvia@gmail.com.